Privacy Policy

2.1 Overview

This Privacy Policy explains how OptiConverge Shift Scheduler Standard Edition collects, uses, shares, retains, and protects information in connection with the Service.

By accessing, requesting a sign-in code for, signing in to, or using the Service, you acknowledge this Privacy Policy.

2.2 Information We May Collect or Process

Depending on how you use the Service and how the Service is operated, we may collect or process the following information:

• email address;
• one-time code, sign-in, authentication, and session-related records;
• access logs;
• IP address;
• user agent, browser, device, and technical information;
• service usage events;
• security and abuse-prevention records;
• support inquiries, if any;
• schedule inputs, staffing needs, availability information, constraints, settings, generated schedules, exports, or other outputs, if the app stores, logs, processes, or receives them for operation, troubleshooting, security, or improvement.

Do not enter highly sensitive, confidential, regulated, or business-critical information unless you understand and accept the risks of using a free MVP/Beta service.

2.3 How We Use Information

We may use information for the following purposes:

• sign-in authentication;
• one-time code delivery;
• access verification;
• service operation;
• schedule generation and related functionality;
• security, fraud prevention, and abuse prevention;
• troubleshooting and debugging;
• usage analysis and service improvement;
• maintaining logs and operational records;
• responding to support inquiries;
• sending important service notices;
• complying with legal obligations;
• protecting the Service, the Operator, users, and third parties.

2.4 Email Address Use

We collect and use your email address only for purposes necessary to operate the Service, such as authentication, account access, one-time code delivery, important service notices, support, security, and abuse prevention.

We do not sell, rent, or lease user email addresses to third parties.

We do not knowingly disclose user email addresses to third parties for their own marketing purposes without consent, except where required by law or as necessary to operate, secure, support, or protect the Service.

2.5 Service Providers and Third Parties

We may use third-party service providers to operate and support the Service. These may include:

• email delivery providers;
• hosting providers;
• infrastructure providers;
• logging providers;
• analytics providers;
• security providers;
• support or troubleshooting providers.

These providers may process limited information as necessary to provide their services to us. We are not responsible for third-party outages, security incidents, privacy practices, terms, or policies.

2.6 No Sale or Rental of Personal Information

We do not intend to sell or rent your personal information.

If applicable privacy laws require additional disclosures or opt-out rights, we may update this Privacy Policy and related notices accordingly.

2.7 Data Security

We make reasonable efforts to operate the Service securely. However, no online service, server, email system, network, storage system, browser, device, third-party provider, or authentication system can be guaranteed to be completely secure.

To the fullest extent permitted by applicable law, we are not responsible for unauthorized access, data leakage, data loss, email leakage, account misuse, security incidents, third-party actions, service provider incidents, transmission errors, or similar events, except where liability cannot be excluded under applicable law.

If a security incident occurs, we may provide notices as required by applicable law.

2.8 Data Retention

We may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including service operation, authentication, security, abuse prevention, troubleshooting, backups, legal compliance, dispute resolution, and legitimate operational needs.

Because the Service is a free MVP/Beta version, data retention practices may change as the Service develops. Data may be deleted, changed, corrupted, or become unavailable without prior notice.

2.9 User Requests

You may contact us through the Contact Form to request access to, correction of, deletion of, or information about personal information associated with your use of the Service.

We may need to retain limited information where reasonably necessary for security, abuse prevention, legal compliance, dispute resolution, backups, or legitimate operational purposes.

Contact method:

Please use the Contact Form provided on the Service for privacy requests, access requests, correction requests, deletion requests, legal notices, security-related inquiries, or privacy questions. The Contact Form should be available from the Service, sign-in related pages, or legal pages.

2.10 U.S. State Privacy Laws

U.S. privacy laws may vary by state and may depend on factors such as business size, revenue, data practices, user count, and whether personal information is sold or shared.

If applicable U.S. federal or state privacy laws grant you specific privacy rights, you may contact us through the Contact Form. We may update this Privacy Policy and related notices if applicable law requires additional disclosures, rights, or procedures.

2.11 Children’s Privacy

The Service is not directed to children under 13 years of age. Do not use the Service or provide personal information if you are under 13.

If we learn that information from a child under 13 has been collected through the Service, we may delete the information and restrict access.

2.12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions may be posted on the Service or otherwise made available.

Continued use of the Service after updates means you acknowledge the updated Privacy Policy.